Major Responsibilities:

• Strategic Leadership:

-Develop and deliver brand and therapeutic area (TA) strategies.

-Provide strategic objectives and guidance to maximize value for markets by delivering strategic inputs to shape high-value pipeline and portfolio.

-Act as a business partner to develop strategy and translate it into tactics and actions.

-Ensure solutions excellence at scale and drive international operations to enable cost-efficient and adaptable commercialization support.

• Insights Management:

-Lead the BSI Insights team to collect information and generate actionable insights.

-Oversee the allocation of resources dynamically based on project requirements and associate experience.

-Ensure the integration of insights into the TA/DA work across BSI capabilities.

-Develop and maintain a knowledge management framework that supports various teams including V&A, BD&L.

• Knowledge Management:

-Develop and implement knowledge management strategies, including planning and standardization.

-Oversee the creation and maintenance of a centralized knowledge repository.

-Ensure the effective dissemination of knowledge across the organization to support decision-making and operational efficiency.

-Lead VoC initiatives to gather and analyze customer feedback, ensuring it is integrated into business strategies and decision-making.

• Operational Excellence:

-Ensure the delivery of effective and consistent quality solutions in line with CLS strategic objectives and goals.

-Manage allocated budgets and resources, ensuring alignment with strategic priorities.

-Drive capability building and career path development for the BSI team in alignment with strategy co-defined with Enabler leads.

• Collaboration and Stakeholder Management:

-Collaborate with various departments including marketing, IT, and customer service to ensure the successful implementation of projects.

-Serve as the primary point of contact for TA/DA work and non-priority projects.

-Foster a culture of continuous improvement and innovation within the team.

• People Management

             -Be a role model in embracing new and agile ways of working to drive efficiency and impact across I&A.

             -Become an inspirational leader within Novartis who embodies the culture and values of the organization.

             -Drive Diversity & Inclusion progress and foster a psychologically safe environment for the team to bring out their best efforts.

            -Work through the power of influence rather than position of authority to drive organizational changes.

           -Foster collaboration of delivery teams across NOCCs for driving impact with stakeholders.

Education:      

Must have a Graduate degree in Science, Medicine, Business Administration, Health Policy, or Economics.

May have Post-graduation in Business Administration.

Essential Requirements:

• 20+years relevant experience acquired in Pharma companies or in strategic role with Health care consulting companies, out of which 10 years has to be in a marketing, Business Analytics vertical in a leading Pharma / FMCG/ Healthcare Consulting company
• Has over at least 5 years of heading a marketing / operations team involving more than 100 + associates.
• Past record reflects a consistent track record of operational excellence in Consulting/Marketing / strategy.
• Excellent cross functional and analytical skills and ability to work in a matrix organization.
• Strong business and operational acumen with an ability to credibly communicate across senior stakeholders

Value and Behaviors  

Accountable: Makes things happens, takes responsibility speaks    & voices opinion

Able to interact and engage with leadership, understands how to read audience and customize approaches accordingly

Deals well with ambiguity – operates well in a fast-paced environment, driven by leadership requests and evolving needs of the organization

Ability to manage workload with minimum guidance and support in prioritization with high independence.

Why Novartis: Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture 
 
You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards 
 
Commitment to Diversity and Inclusion:  
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.  
 
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network.